Effective Date: 21 July 2026 · Website: https://shop.sarkarikbs.in/ · Email: support@sarkarikbs.in
Warranty Policy
PhoneSathi ke eligible refurbished devices 1-year seller warranty ke saath aate hain. Warranty ki exact details har product page par likhi hoti hain — agar kisi listing par warranty mention nahi hai, to us device par warranty applicable nahi hai.
1. Warranty Mein Kya Cover Hota Hai
Normal use ke dauraan aane wale functional hardware issues, jaise:
- Device power on na hona (hardware-related)
- Charging port ya charging se judi hardware problem
- Display, speaker, microphone ya camera ka hardware fault
- Network/signal se juda hardware issue
2. Warranty Mein Kya Cover NAHI Hota
- Physical damage — girne, dabne ya toot-phoot se hua nuksan
- Liquid damage (paani ya kisi bhi liquid se)
- Cosmetic marks jo condition grade ka hissa hain
- Battery ka normal wear (gradual capacity decrease)
- Unauthorized repair/opening ke baad ke issues
- Software issues, apps, ya data loss
3. Warranty Claim Kaise Karein
- support@sarkarikbs.in par email karein — order number, device ka IMEI, issue ki detail aur photo/video ke saath
- Team 24–48 ghanton mein claim verify karegi
- Valid claim par device repair, replacement ya (jahan applicable ho) refund ka option diya jayega
4. Zaroori Baatein
- Warranty sirf original buyer ke liye valid hai (order details ke saath)
- Device ka IMEI order record se match hona zaroori hai
- Warranty period product page par listed duration tak hi valid hai
Warranty se juda koi bhi sawaal: support@sarkarikbs.in